Change of Management - OH&S Essay Example | Topics and Well Written Essays - 3750 words

Change of Management - OH&S - Essay Example In the entire process, stakeholders and those affected by change normally have to absorb the simple elements that define and make up the change process. As a result, time, effort and resources are required in order to make the process of change adoption more smooth and possible. Moreover, change is complex, which requires planning, organization, and implementation. Throughout the entire process of change, communication remains the critical aspect that glues the entire process of change. The concept of change as it is applicable in the organization has two major components; that of organizational change itself, and the change of people within the environment where people affected with change are perceived to be crucial to the success of change process. The understanding here is that successful application of change management should integrate the people within the organization and more so the entire process need to be inline with the values of the corporation or organization involved. The University’s Occupational Health and Safety Risk Management (OHSRM) system was established in 2002, in consultation with academic and administrative groups, as a practical mechanism to assist managers and staff at all levels to systematically manage OHS risks in their work areas. It is a key element in promoting the health, safety and well being of staff, students and visitors, and enabling compliance with NSW OHS legislation. As part of the OHSRM, an OHS Audit was undertaken in late 2010. The Faculty of Health Sciences which currently employs approximately 350 staff and educates 5,500 students, scored 20%, the lowest Faculty score within the University. The Faculty will be re audited in November 2011 and it is expected to achieve a minimum of 70%. The survey results portrayed an initial diagnosis of staff being unaware of safety procedures, evacuation plans, who to report incidents and hazards to. However, it was unknown if this was all staff or only

Comparison between xbox one and playstation 4 Research Paper

Comparison between xbox one and playstation 4 - Research Paper Example Facing tough competitions from the rapid industrial challenges, it was vital that industry develop a new way of providing entertainment and also to maintain the tradition of playing video games. It has been viewed that today large companies like Microsoft and Sony are developing updated video games adapting new technological aspects and are also competing with one another to become the leader in the video game market. THESIS STATEMENT The paper aims to provide a detailed descriptive analysis, highlighting the major features of two video games consoles i.e. Xbox One and PS4 that would be launched soon for the public. DISCUSSION Xbox One. Xbox One is a forthcoming video game console that has been developed and manufactured by well-known multinational software company Microsoft. It is believed that the product would be released on November 22, 2013 across North America, some European countries, Australia and New Zealand and on 2014 in the rest of the world. Many critics regards this dev ice as an all-in-one entertainment system and is predicted to provide tough competitions to Sony’s well known PlayStation series (Cunningham, â€Å"Xbox One launches in 13 countries on November 22†). PlayStation 4. ... to launch on November 29 in some of the major countries in the European region (O'Brien, â€Å"PlayStation 4 hitting shelves on November 15th in the US for $399, November 29th in Europe and Latin America†). COMPARISION With the rapid globalization and technological development, it is not only automobile and service sectors that are facing tough challenges from competitors but video game manufacturer like Sony and Microsoft are also facing tough challenges with the increase in competitors in the global market. In this aspect, it has also become tough for consumers to decide which product to choose from a range of available products in the market. Below is a comparison of the two most controversial video game console that would be launched very shortly. The two consoles Xbox and PS4 are considered similar in their hardware specification, especially when it comes to the control processing unit (CPU) and Graphics processing unit (GPU). Both the company uses Advanced Micro Devices, Inc. chip for their consoles, using system on chip (SoC) as a combination component for the CPU and GPU. The processor used in these consoles is an x86 64-bit chip with 8 'Jaguar' cores which provides an estimated clock speed of 1.65GHz. Although, PS4 and Xbox One has the same AMD Radeon GPU, however, the PS4 is much powerful with an 1152 cores compared to Xbox One. Additionally, it has been identified PS4 has a higher peak shader which is 1.84 TFLOPS in comparison to that of Xbox One which is 1.23 TFLOPS (Shimpi, â€Å"The Xbox One: Hardware Analysis & Comparison to PlayStation 4†). Again, it has been viewed that both the console has 8GB of RAM. However, in this aspect Xbox One has 32MB of eSRAM that can be used as a cache memory. It is worth mentioning that when it comes to storage both the

Advanced Technology the Key to the Chinese Economy Development Essay

Advanced Technology the Key to the Chinese Economy Development - Essay Example China failed to take the next step and the topic of discussion of the articles revolves around the cause of failure taking the Needham under consideration. The high-level equilibrium trap The above concept was first proposed by Mark Elvin and later supported by some eminent historians. Elvin analysed the economy and the surprising technological advancements and came out with the hypothesis of inadequate capital, constraints in the market, lack of entrepreneurship to be the major causes of failure. He supported his view with examples and evidence. The incentives behind technological innovations were led by family farming, the market system and the fee-simple ownership. So the advancement took the rising curve initially (Maluste, 2011, p.22). The population expanded rapidly and the amount of land got limited. The required amount of food to feed the entire population got limited leading to cheap labour and cost of capital increased. So the country lacked the required surplus necessary f or sustained industrialization. Although China reached the threshold level at the fourteenth century the population grew to such a level where there was no requirement for the labour saving devices (Lin, 1995, p.272). The potential of agriculture is correlated with agriculture. If there is inhibition of technology the equilibrium trap is absent. Therefore, the focus should be towards the rising cause of land ratio and the reason which can be stated is the lack of inventive creativity. According to Chao, the worsening of man to land ratio was not due to the orientation of inventions. If the man to land ratio of the twelfth century is taken into account the claim of no need for technological advancements appears tenuous. The surveys proved that in those periods there was not a single day where the farm households were not occupied in the farmlands. Therefore the claim of no need of labour saving devices is not valid (Bloom, et al, 2006, p.1). The other reason stated by the above-discu ssed hypothesis is inadequate surplus from agriculture rising from weak man to land ratio. This reason has some flaws as well. The surplus of per capita should have been higher in the fourteenth and fifteenth century than that achieved in the twelfth century. Again there is no empirical support to claim the statement that high man to land ratio depleted from the agricultural surplus. Therefore the concept of high-level equilibrium trap stands invalid in analysing the reasons of absence of industrial revolution in China (Kuijs, 2012, p.15). Population, Science and innovations China failed to reap the benefits of technological advancements as it did not transform the experience based procedure of discovery to experiment cum science-based improvement. The Needham’s model assumes the source of the invention to be trial and error. One type of trial and error is based on experience while the other is based on experiment. The former refers to the activities of peasants on the farmla nd while the later trial and error refer to the activities of the investor to innovate new technologies. The technology can be freely obtained from the former while that from later trial and error is costly. The implications drawn from the Needham’s model are discussed below (Swamy, 2010, p.12). The probability of invention or innovation of new technology is dependent upon the positive function of the number of trials.  

A Business Research Proposal of British Airways

A Business of British Airways - Research Proposal Example The role of social media is very critical in today’s market, as business are desperate of attracting new customers and retaining the new ones as there is intensified competition in the market share of the customers (Kaplan & Haenlein 2010, 63). The airline industry is one of the most competitive markets in the service sector. Major airline operators in the industry are fighting to not only understand the needs of their customers but also in tracking their level of satisfaction with their services (Prokesch 1995, 109). As a result, the utilization of modern social technologies in reaching the customers has become a fundamental practice to enhance competitiveness among key players in the industry. A key player in the airline industry in the United Kingdom is the British Airways that owns about 47 per cent of UK airline market share (Mills 2003, 17). The purpose of the research study is focusing on the role of the social media on the British Airway Company as part of the company’s Customer Relationship Management strategy (CRM). As a result of the low differentiation of the services offered in the industry, the airline industry has become one of the markets under stiff competition in the service sector. As a result, major firms operating in the sector are adopting devise innovative strategies to improve their relationship with their customers through the Customer Relationship Management systems (Belobaba et al. 2009, par 1). The social media has developed to be one of the most effective and convenient platforms due to its popularity where customers are engaged, and communication is also enhanced. CRM has been related to understanding the needs of the customers and addressing them in a timely manner thus social media plays a key role  in enhancing effective CRM (Verhoef 2003, 33). In regards to the to the intensified competition in the

Rhetoric and Reality Essay Example for Free

Rhetoric and Reality Essay In chapter four â€Å"Black Radicals: Rhetoric and Reality†, writer tried to locate whether black powers i. e. militants and radicals had any viable program to organize black people or their ideas and action were disarray with no clear agenda. For this purpose, he provides an insight into the ideas and efforts of pioneer of black movement. He starts with the ideas of Malcolm X and analyzed his â€Å"intellectual framework for revolutionary Black Nationalism† (p. 246) Malcolm X asserted that psychological liberation and black pride are essential elements to shape black American into an organized whole. But writer is of the view that mostly. His (Malcolm’s) ideas were misunderstood or misinterpreted and hence they were unable to influence the black movement. He further analyzed the idea of another pioneer of black movement, Stokely Carmichael who stressed on the importance of reformation in black ideology and advocated â€Å"independent politics†. His considered the capitalist structure as the primary cause if all injustice and racial discrimination prevalent in the American. He developed a two-pronged strategy to counter racism and capitalistic exploitation. There is marked shift in his ideology after visits to several south American countries and he considered guerrilla warfare an important tool to establish their right on the land, houses and stores†. Rap Brown, another chairman of the SNCC advocated military and armed struggle in a more unequivocal way. Carmichael developed a new approach after his visits to Latin world and â€Å"in February 1968, the enemy of the blacks was no longer the capitalist system. The prime enemy was the white man, the honky. † (p. 250) So Carmichael added racism to capitalism as the new enemy but his reformatory efforts for restructuring the black community and to counter these two evil systems were ambiguous as he mostly advocated in favor of socialism as the remedy of these evil system. His ideas are mostly paradoxical and writer is of the view that his middle class background torn him â€Å"between militant nationalism and accomodationist integrationism† (p. 252). Writer further delves deep into the different strategies and programs of SNCC to charge the batteries of black movement but he asserts that mere speeches and statement does not yield into viable activities. Writer further explores the black student movements and says that typically black students adopt a bourgeois outlook after their graduation and try to assimilate and identify themselves with white community. This attitude of black students made them distrustful in the eyes of less-privileged classes of black community. As black student were not part of White community so they were entangled into a dilemma and this identity crisis was more heightened in Ivy League Schools where they were labeled as â€Å"white Negroes† by their own community. However there was a growing resentment in black students against the racial policies and they took several armed revolts against the college and government authorities. Writer provides comprehensive details of black students’ struggle in various college campuses across America during 1968. SNCC and other black activists were in favor a political party that would the sole representative of African American. The SNCC experience had taught it that both Democrats and Republican parties are not a cure to their afflictions so they worked to establish a black political party at the national level. In this attempt, SNCC and â€Å"black panthers† created an alliance and advocated a struggle for self-determination. Due to several inherent and structural differences these organization failed to merge and turned into a political party. Writer sums up the chapter by illustrating that although SNCC and black panther were not representative of the all black radicals but their ideas manifested the ideas and activities pf radicals elements during the black movement.

Passive Reconnaissance Website Analysis

Passive Reconnaissance Website Analysis Assignment: Reconnaissance Paper Student Name: Soumil Deshpande Executive Summary In this assignment, passive reconnaissance was performed on The Weather Channels website i.e. www.weather.com and important results have been obtained regarding the organizations online behavior. In this passive reconnaissance attack we have discovered all the domain name and the corresponding IP addresses of the hosts, domain names, servers, reverse DNS, the webhost name and the location of the server. Furthermore, we have also discovered and analyzed many files such as .doc, .pdf, .xls from online public sources which in return gave us valuable information about the organization such as the username of few employees who have created those files, the software that was used to create those files, date of creation, date of edit, what server it was uploaded to, the operating system in use etc. It also provided us with the folder paths where the files were preset on the host servers. This information is very valuable to an attacker who is performing a reconnaissance attack as it gives o ut a lot of critical information about the internet footprint of the organization and this data was easily available to the attacker via all public sources using passive reconnaissance. To avoid this, we must make sure that we keep a track of all the public information which is readily available on the internet such as DNS lookups, WHOIS information and all the public files hosted and make sure that no valuable information can be extracted by an attacker which in turn could prove harmful for the organization if an attack was conducted on the organization in the future. Introduction to the organization The Weather Channel is an American cable and satellite television channel by NBC Universal. It is also a desktop, mobile app and satellite radio channel. Headquarters of the company is located in Atlanta, Georgia. This organization mainly provides weather related news and analysis which include 24-hour weather forecast and radar imagery. This company was chosen by me for this assignment because this company has a global presence and a very well wide spread and retrievable online footprint. It has servers all around the world which would give me many different points of opportunities for reconnaissance. And as their main function is far away from security I would assume that not a very high level of resources is spent on information security of all the online assists, domains, hosts and websites. Tools and Methods used to obtain data for passive reconnaissance Following are the tools used for conducting passive reconnaissance with the explanation of their working: FOCA (Fingerprint Organizations with Collected Archives) (FOCA n.d.) FOCA is an easy to use GUI tool made for windows whose main purpose is to extract metadata from the given website. FOCA automates the process of finding and downloading all the public documents of various format from the website, analyzing them and presenting the analyzed information in a human readable format on the FOCA windows GUI. The documents which are downloaded from the organizations website are searched by various methods including search engines like Google, Bing, Exalead etc. We can also add local files which we have acquired from other processes in the FOCA GUI for analysis and metadata extraction. An impressive feature of FOCA is that we can analyze the URL and the file without even downloading it. FOCA is capable of downloading and analyzing various types of documents ranging from Microsoft Office files to uncommon adobe files or other custom formats. After all the metadata is extracted from the files, FOCA matches similar information like documents created by the same group, Usernames of the owners of the documents and can even create a network map based on the metadata that was analyzed from all the public sources available on the internet. FOCA also includes a server discovery mode which automatically searches for the organization servers using recursively interconnected routines. Techniques such as Web Search, DNS Search, IP resolution, PTR Scanning, Bing IP, Common Names, DNS Prediction and Robtex are used in the process of server discovery in FOCA. Other features of FOCA include Network Analysis, DNS Spoofing, Search for common files, Proxies search, Technology identification, Fingerprinting, Leaks, Backups search, Error forcing and open directory searches. Google Search (Search engines reconnaissance The magic weapons n.d.) Search tools are very powerful weapons for an attacker for conducting passive reconnaissance on an organization. Using Google search as a reconnaissance tools is 100% legal and this process does not involve accessing unauthorized data or files. Reconnaissance using google is done by using special search queries which are constructed by search modifiers and search operators. Search modifiers are symbols such as + (Requires to match the term exactly), (Show all results excluding that match this term), * (Wildcard entry) and (Searching for a specific text, word or a phrase). Search operator includes keywords in the search queries such as: Allintext à ¯Ã†â€™Ã‚   Restricts search to contain all the query terms which you have specified. Allintitle à ¯Ã†â€™Ã‚   Restricts search to contain all the titles which have the specified text Allinurl à ¯Ã†â€™Ã‚   Restricts search to contain all the url specified. Filetype à ¯Ã†â€™Ã‚   Returns the search results which have a file which is specified by the user. For e.g. [document filetype:doc] will return all the documents with the file extension of .doc. Site à ¯Ã†â€™Ã‚   Google will restrict the search to the particular site or domain. Using the above search modifiers and operators we can construct a special query. For e.g. we can construct a query to get all the doc files from www.example.com as site:www.example.com filetype:doc. From google search alone we can obtain important information like Staff lists and positions, Contact information, Technical skill, helpdesk FAQs, Security policies etc. DNSDumpster.com DNSDumpster is an online service that enables us to scan a particular website to return valuable information like all the DNS records of the website, all the hosts, domains, IPs, location and reverse DNS addresses. It also gives a graphical representation of the network map of the organization by the previously described data. We can even export all this information from the website to an excel spreadsheet to further analyze the data. WHOIS and TRACEROUTE WHOIS is a query and response protocol used to retrieve internet resources like domain names, IP address, owner information, webhost contact information etc. Traceroute is a windows command which records the route through the web space or the internet from your computer to the destination address. PassiveRecon Mozilla Add-on (PassiveRecon n.d.) This very powerful Mozilla add-on combines various passive reconnaissance tools such as IP tracing, WHOIS, google search queries etc. into one single add-on which can use to perform a passive reconnaissance attack with a click of a button. Recon-ng (recon-ng n.d.) Recon-ng is a powerful tool made by the programmer LaNMaSteR53 which is a full-featured web based reconnaissance framework which is written in python. There is an inbuild module known as reconnaissance which is used for conducting all the passive reconnaissance on the website or web server. It gathers data such as IP information, domain names, hosts, location, related domains and other valuable information about the organization. It is a Linux tools and works with most of the new Linux distributions such as kali or Ubuntu. SamSpade (SamSpade n.d.) SamSpade is a windows tools which is famously used for passive reconnaissance. This tools is used to query important functions such as Zone transfer, SMTP relay check, Scan Addresses, Crawl Website, Browse Web, Fast and slow traceroutes, decode URL, parse email headers etc. NetCraft (netcraft n.d.) NetCraft is a United Kingdom based company which tracks almost all websites. Using this tool, we can obtain all the domains, site report with information like registrar information, location, DNS admin email address, hosting company, netblock owner etc. It also enables us to look at the hosting history with the name and version of the webserver and display what web technologies have been used on the website. Information found after reconnaissance DNS Hosts By using various reconnaissance tools ass mentioned above, we have gathered over 100 DNS hostnames for the website weather.com with additional information like IP addresses, reverse DNS, Netblock owner, country and webserver. The entire table of the gathered information is listed at the bottom of this document in a segregated tabular format for easy understanding. A network map has also been created from the above gathered DNS information and has been listed at the end of this document as well. We have also obtained the technologies used on the client side of the weather.com website. These technologies include jQuery, Google Hosted libraries, AJAX, Angular JS and Modernizr. Extracted Files and Metadata Using FOCA as well as google search queries, files were downloaded and analyzed from the weather.com server and host to reveal information about the organization like System Users, System paths, Software used and Clients connected to the server. Following are the list of user information which has been extracted from the metadata of the files gathered. Kerry McCord Maynard Linda iMarc Fatima Jantasri David Tufts Linda Maynard Neal Stein Following are the list of software used to create, modify these files or used in the organization in general. This data was extracted from over 159 documents which were gathered using FOCA and google search tools. Following are the Clients, Servers and Domains of weather.com gathered from server searching and analyzing file metadata. How the gathered information can be used by the attacker. The above-mentioned information although publicly available is very useful for an attacker to orchestrate an attack on the website. With all the information, such as DNS hostname, IP address, Reverse DNS, Hosting server etc. the attacker can further use active reconnaissance techniques on them to gather even more valuable information like the traffic on a particular server, capacity of a particular server, insecure protocols on the domain, SQL injection into form fields, DDoS attack on a particular sever etc. By recognizing a weak link in the network architecture of the organization, an attacker can find a way to enter into locations which was hidden from the public. By doing this the attacker can gain access to much more valuable information and further construct a stronger attack. With all the DNS address, available, the attacker can run an active penetration test on these webserver and IP addresses to find out different vulnerabilities which can be exploited in the future. Serves with a large amount of network loads can be DDoSed to crash the organization website. User information was also gathered in this passive reconnaissance process which can be used to gain more knowledge about the people working in the organization and can be used for various social engineering attacks. These particular users can be targeted by email which could in turn compromise the systems they are in charge of. We now also know the software used in the organization and their version number. We can find out the vulnerabilities on that particular software and use that with social engineering to exploit a target system on the organization. By using all the information gathered by this passive reconnaissance process, the attacker is exposed to a lot of avenues on which he can further dive deep into using active reconnaissance or penetration testing methods. Suggested Controls We have to keep in mind that it is essential for a business to release public documents online. Thus, we have to make sure that these public documents do not give out any valuable information in the form of metadata or even the actual content of the document. These documents should be analyzed internally by the information security team before uploading them to the public website. We can even use a tool to locally extract and remove all the metadata from the file before we upload them to the website. We must also take active actions to harden the perimeter of our network. We must understand the devices that run on our network and update them with up to date security patches and releases. We should only release vague and general information to the public regarding domain names and registrar information. We should also disable and remove all those devices, web servers, users, accounts, domains which are not in use. We should also conduct penetration testing on our web servers and web sites periodically to further harden our network. We should also use NAT for as much of the network as possible. This helps to block OS fingerprinting and port scanning issues which are the main part of the active reconnaissance techniques. We should add a stateful firewall on the network perimeter to prevent any intrusion. We should also have a IDPS system to monitor the traffic on each web server and log the actions or report the actions. Tables and Diagrams DNS hostnames, IP addresses, Reverse DNS of weather.com Hostname IP Address Reverse DNS dmz.weather.com 65.212.71.220 dmz.weather.com 65.212.71.221 weather.com 23.218.138.47 a23-218-138-47.deploy.static.akamaitechnologies.com adcap0x00.twc.weather.com 65.212.71.199 adcap0x00.twc.weather.com adcap0x01.twc.weather.com 65.212.71.198 adcap0x01.twc.weather.com adserver-es1.weather.com 96.8.82.170 adserver.es1.dc.weather.com adserver-es2.weather.com 96.8.83.170 adserver.es2.dc.weather.com adserver-tc1.weather.com 96.8.84.170 adserver.twc1.dc.weather.com adserver-tc2.weather.com 96.8.85.170 adserver.twc2.dc.weather.com ash-dc2-named-1.weather.com 96.8.90.1 ash-dc2-named-1.weather.com attpos.weather.com 96.8.82.142 attpos.weather.com attpos.weather.com 96.8.84.142 attpos.weather.com auth.twc1.dc.weather.com 96.8.84.137 auth.twc1.dc.weather.com b.twc1.dc.weather.com 96.8.84.144 b.twc1.dc.weather.com b.twc2.dc.weather.com 96.8.85.144 b.twc2.dc.weather.com backupmediadmz.twc.weather.com 65.212.71.95 backupmediadmz.twc.weather.com betaorigin.weather.com 96.8.84.147 betaorigin.weather.com betatest2.weather.com 96.8.85.103 betatest2.weather.com blogs.twc.weather.com 65.212.71.97 blogs.twc.weather.com builddata.weather.com 96.8.82.54 builddata.weather.com buildds.weather.com 96.8.82.49 builddds.weather.com buildmap.weather.com 96.8.82.56 buildmap.weather.com buildmob.weather.com 96.8.82.50 buildmob.weather.com buildmob2.weather.com 96.8.82.51 buildmob2.weather.com buildorigin.weather.com 96.8.82.53 buildorigin.weather.com buildurs.weather.com 96.8.82.52 buildurs.weather.com buildweb.weather.com 96.8.82.46 buildweb.weather.com buildweb2.weather.com 96.8.82.47 buildweb2.weather.com buildwxii.weather.com 96.8.82.48 buildwxii.weather.com cacheds.twc1.dc.weather.com 96.8.84.141 cacheds.twc1.dc.weather.com cacheds.twc2.dc.weather.com 96.8.85.141 cacheds.twc2.dc.weather.com clustsrv1.twc.weather.com 65.212.71.115 clustsrv1.twc.weather.com clustsrv2.twc.weather.com 65.212.71.116 clustsrv2.twc.weather.com clustsrv3.twc.weather.com 65.212.71.117 clustsrv3.twc.weather.com clustsrv4.twc.weather.com 65.212.71.121 clustsrv4.twc.weather.com clustsrv5.twc.weather.com 65.212.71.122 clustsrv5.twc.weather.com connect.twc.weather.com 65.212.71.136 connect.twc.weather.com dmzdc02.dmz.weather.com 65.212.71.223 dmzdc02.twc.weather.com dmzdc02.twc.weather.com 65.212.71.223 dmzdc02.twc.weather.com dmz.weather.com 65.212.71.223 dmzdc02.twc.weather.com dmzdc03.dmz.weather.com 65.212.71.222 dmzdc03.twc.weather.com dmzdc03.twc.weather.com 65.212.71.222 dmzdc03.twc.weather.com dmz.weather.com 65.212.71.222 dmzdc03.twc.weather.com dmzswitch10.twc.weather.com 65.212.71.10 dmzswitch10.twc.weather.com dmzswitch11.twc.weather.com 65.212.71.11 dmzswitch11.twc.weather.com dmzswitch12.twc.weather.com 65.212.71.12 dmzswitch12.twc.weather.com dmzswitch13.twc.weather.com 65.212.71.13 dmzswitch13.twc.weather.com dmzswitch14.twc.weather.com 65.212.71.14 dmzswitch14.twc.weather.com dns1.weather.com 96.8.82.15 dns2.weather.com dns2.weather.com 96.8.82.15 dns2.weather.com dns3.weather.com 96.8.84.15 dns3.weather.com dsp-db.twc.weather.com 65.212.71.119 dsp-db.twc.weather.com dsq-db.twc.weather.com 65.212.71.99 dsq-db.twc.weather.com dualg.twc.weather.com 65.202.103.100 dualg.twc.weather.com articles.weather.com 52.200.156.65 ec2-52-200-156-65.compute-1.amazonaws.com chef.dev.web.weather.com 54.208.182.48 ec2-54-208-182-48.compute-1.amazonaws.com apistatus.weather.com 54.236.78.100 ec2-54-236-78-100.compute-1.amazonaws.com checkout.developer.weather.com 54.69.68.23 ec2-54-69-68-23.us-west-2.compute.amazonaws.com f5.twc.weather.com 65.212.71.140 f5.twc.weather.com f5lab.dmz.weather.com 65.212.71.66 f5lab.dmz.weather.com f5vpn-lab.dmz.weather.com 65.212.71.65 f5vpn-lab.dmz.weather.com faspex0b00.twc.weather.com 65.212.71.48 faspex0b00.twc.weather.com faspex0b01.twc.weather.com 65.212.71.49 faspex0b01.twc.weather.com ftp.twc.weather.com 65.212.71.113 ftp.twc.weather.com ftp1.twc.weather.com 65.212.71.108 ftp1.twc.weather.com ftp2.twc.weather.com 65.212.71.109 ftp2.twc.weather.com giporigin.twc1.dc.weather.com 96.8.84.166 giporigin.twc1.dc.weather.com giporigin.twc2.dc.weather.com 96.8.85.166 giporigin.twc2.dc.weather.com gwdmz.twc.weather.com 65.212.71.1 gwdmz.twc.weather.com hide135.twc.weather.com 96.8.88.135 hide135.twc.weather.com hide136.twc.weather.com 65.202.103.136 hide136.twc.weather.com hide139.twc.weather.com 65.202.103.139 hide139.twc.weather.com hide166.twc.weather.com 65.202.103.166 hide166.twc.weather.com hide167.twc.weather.com 65.202.103.167 hide167.twc.weather.com hide19.twc.weather.com 65.202.103.19 hide19.twc.weather.com hide20.twc.weather.com 65.202.103.20 hide20.twc.weather.com hide206.twc.weather.com 65.202.103.206 hide206.twc.weather.com hide207.twc.weather.com 65.202.103.207 hide207.twc.weather.com hide208.twc.weather.com 65.202.103.208 hide208.twc.weather.com hide209.twc.weather.com 65.202.103.209 hide209.twc.weather.com hide21.twc.weather.com 96.8.88.21 hide21.twc.weather.com hide22.twc.weather.com 96.8.88.22 hide22.twc.weather.com hide23.twc.weather.com 96.8.88.23 hide23.twc.weather.com hide24.twc.weather.com 96.8.88.24 hide24.twc.weather.com hide25.twc.weather.com 96.8.88.25 hide25.twc.weather.com hide250.twc.weather.com 96.8.88.250 hide250.twc.weather.com hide26.twc.weather.com 96.8.88.26 hide26.twc.weather.com hide27.twc.weather.com 96.8.88.27 hide27.twc.weather.com hide28.twc.weather.com 96.8.88.28 hide28.twc.weather.com hide29.twc.weather.com 65.202.103.29 hide29.twc.weather.com hide30.twc.weather.com 65.202.103.30 hide30.twc.weather.com hide31.twc.weather.com 65.202.103.31 hide31.twc.weather.com hide35.twc.weather.com 65.202.103.35 hide35.twc.weather.com iasq-app.twc.weather.com 65.212.71.98 iasq-app.twc.weather.com ibp-db.twc.weather.com 65.212.71.118 ibp-db.twc.weather.com imwxsecure.twc1.dc.weather.com 96.8.84.159 imwxsecure.twc1.dc.weather.com 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Exploring The Issue Of Workplace Violence Social Work Essay

Exploring The Issue Of Workplace Violence Social Work Essay The National Institute for Occupational Safety and Health (NIOSH) defines workplace violence as violent acts directed toward persons at work or on duty. Workplace violence is any physical assault, threatening behavior, or verbal abuse occurring in the work setting. A work setting is defined as any location, either permanent or temporary, where an employee performs work-related duties. This comprises, but is not limited to, the buildings and surrounding perimeters, including the parking lots, field locations, clients homes, and traveling to and from work assignments. (Anderson, D. 2008). Workplace violence ranges mostly, from unpleasant or threatening language to homicide. Elements of workplace violence includes beatings, stabbings, suicides, shootings, rapes, psychological traumas, threats or obscene phone calls, fear, irritation of any kind, as well as being confirmed at, shouted at, or followed. Nurses are at the most risk of workplace violence among health care providers .Violence inflicted on employees may come from many sources external parties such as robbers or muggers and internal parties such as coworkers and patients.( Boldt, A., Schmidt, R. 2006) There are many risk factor of work violence which affecting in nursing in this essay will discuss type of violence and how to prevent the violence in work place. The reasons for workplace violence and stress are identified at organizational, societal and individual levels, showing complex interrelationships. The accumulation of stress and tension in demanding health occupations à ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ under strain from societal problems and the pressure of health system reforms à ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ contribute to emerging violence. At an individual level, health workers tend to rank the personality of patients as the leading factor generating violence, followed by the social and economic situation in the country and, well behind, work organization and working conditions. (Duxbury, J. 2009). However, when categorized into individual, societal and organizational factors, all three contributing factors appear to be of equal importance in the analysis of risks of violence and stress, with organizational factors playing a key role. Examples of violence in the workplace include the following: Verbal threats to inflict bodily harm, including vague or covert threats Attempting to cause physical harm: striking, pushing and other aggressive physical acts against another person Disorderly conduct, such as shouting, throwing or pushing objects, punching walls, and slamming doors Verbal harassment; abusive or offensive language, gestures or other discourteous conduct towards supervisors or fellow employees Making false, malicious or unfounded statements against coworkers, supervisors, or subordinates which tend to damage their reputations or undermine their authority (Contrera- L., Moreno, M. 2004). Type of violence affecting in nursing: Nursing to nursing which nurse are often the first line of victims. This act of violence can include spousal abuse and child and elderly abuse. Other to nurse which violence toward health care professional is extensive, and nurse are frequency the victims. The perpetrators can include patient. Patient families and other health care worker. Nurse to nurse who is difficult for nurses to discuss violence against other nurse.horizantal aggression is define as aggressive behavior that one registered nurse commits against another in the work place.( Duxbury, J. 2009). The aggressive behavior may be verbal. Non verbal or physical. It may be expressed directly toward another person or indirectly toward their property or work. The behavior can be expressed openly or in more subtle manner. Other type is nurse to other: violence includes patient abuse and neglect with nurse as aggressor. CATEGORIES OF WORKPLACE VIOLENCE Workplace violence has many sources. To better understand its causes and possible solutions, researchers have divided it into four categories dependent upon the type of perpetrator like person committing the violence. The four types are: violence by strangers, violence by customers or clients, violence by co-workers, and violence by someone in a personal relationship( Felblinger, D. 2008). Type I: Violence by a Stranger: In this type of workplace violence the perpetrator is a stranger and has no legitimate relationship to the organization or its employees. Typically, a crime is being committed in conjunction with the violence. The primary motive is usually robbery but it could also be shoplifting or criminal trespassing. A deadly weapon is often involved, increasing the risk of fatal injury. Type I is the most common source of worker homicide. Eighty-five percent of all workplace homicides fall into this category Workers who are at higher risk for Type I violence are those who exchange cash with customers as part of the job, work late night hours, and/or work alone. Convenience store clerks, taxi drivers, and security guards are all examples of the kinds of workers who are at increased risk for Type I workplace violence.( Gates, D., Fitzwater, E.etal. 2004) Type II: Violence by a Customer or Client: In Type II incidents, the perpetrator has a legitimate relationship with the organization by being the recipient or object of services provided by the workplace or the victim. This category includes customers, clients, patients, students, and inmates. The violence can be committed in the workplace or, as with service providers; outside the workplace but while the worker is performing a job-related function. (Hughes, H. 2008). Violence of this kind is divided into two categories. One category involves people who may be inherently violent, such as prison inmates, mental-health service recipients, or other client populations. Attacks from unwilling clients, such as prison inmates on guards or crime suspects on police officers, are examples of this type of workplace violence. The risk of violence to some workers in this category may be constant or even routine. The other category involves people who are not known to be inherently violent, but are situation ally violent. Something in the situation induces an otherwise nonviolent client or customer to become violent. Provoking situations may be those that are frustrating to the client or customer, such as denial of needed or desired services or delays in receiving such services. (Hegney, D., Tuckett, A., Parker, D., Eley, R. 2010). Service providers, including healthcare workers, schoolteachers, social workers, and bus and train operators, are among the most common targets of type II violence. A large proportion of customer/client incidents occur in the healthcare industry, in settings such as nursing homes, hospitals, or psychiatric facilities. (Woodtli, M., Breslin, E. 2006). Type III: Violence by a Co-Worker, Type III violence occurs when an employee or past employee attacks or threatens co-workers. This category includes violence by employees, supervisors, managers, and owners. In some cases, these incidents can take place after a series of increasingly hostile behaviors from the perpetrator. The motivating factor is often one, or a series of, interpersonal or work-related disputes. The perpetrator may be seeking revenge for what is perceived as unfair treatment. (Hughes, H. 2008) Type IV: Violence by Someone in a Personal Relationship, In Type IV workplace violence, the perpetrator usually has or has had a personal relationship with the intended victim and does not have a legitimate relationship with the workplace. The incident may involve a current or former spouse, lover, relative, friend, or acquaintance. The perpetrator is motivated by perceived difficulties in the relationship or by psychosocial factors that are specific to the situation and enters the workplace to harass, threaten, injure, or kill. Victims of type IV violence are devastatingly, but not exclusively, female.( Opie, T., Lenthall, S., etal 2010) This type of violence is often the spillover of domestic violence into the workplace. In some cases, a domestic violence situation can arise between individuals in the same workplace. These situations can have a substantial effect on the work environment. They can visible as high absenteeism and low productivity on the part of a worker who is enduring abuse or threats, or the sudden, prolonged absence of an employee fleeing abuse. (Woodtli, M., Breslin, E. 2006). RISK FACTORS Healthcare and social service workers face an increased risk of work-related assaults stemming from several factors. These include: The prevalence of handguns and other weapons among patients, their families, and friends The increasing use of hospitals by police and the criminal justice system for criminal holds and the care of acutely disturbed, violent individuals The increasing number of acute and chronic mentally ill patients being released from hospitals without follow-up care (these patients have the right to refuse medicine and can no longer be hospitalized involuntarily unless they pose an immediate threat to themselves or others) The availability of drugs or money at hospitals, clinics, and pharmacies, making them likely robbery targets Factors such as the unrestricted movement of the public in clinics and hospitals and long waits in emergency or clinic areas that lead to client frustration over an inability to obtain needed services promptly (Lisboa, M., de Moura, F., Reis, L. 2006). The increasing presence of gang members, drug or alcohol abusers, trauma patients, or distraught family members Low staf fing levels during times of increased activity such as mealtimes, visiting times, and when staff are transporting patients Isolated work with clients during examinations or treatment Solo work, often in remote locations, with no backup or way to get assistance like , communication devices or alarm systems, this is particularly true in high-crime settings Lack of staff training in recognizing and managing hostile and high-risk behavior as it escalates Poorly lit parking areas. (Nelson, H., Cox, D. 2004) WORKPLACE VIOLENCE PREVENTION PROGRAM A workplace violence prevention program demonstrates an organizations concern for employee emotional and physical safety and health. The program encompasses the following elements: Management commitment and a system of accountability Employee involvement Worksite analysis Hazard prevention and control Training and education, Recordkeeping and evaluation of the program The first two elements, management commitment and employee involvement, are complementary and essential to a successful workplace violence prevention program. Management commitment provides the motivating force for dealing effectively with workplace violence. (Whitley, G., Jacobson, G., Gawrys, M. 2007). Employee involvement enables workers to develop and express their commitment to safety and health. Employee involvement should include: Understanding and complying with the workplace violence prevent program and other safety and security measures Participating in employee complaint or suggestion procedures covering safety and security concerns Reporting violent incidents promptly and accurately Participating in safety and health committees or teams that receive reports of violent incidents or security problems, make facility inspections and respond with recommendations for corrective strategies Taking part in a continuing education program that covers techniques to recognize escalating agitation, high risk behavior or criminal intent and discusses appropriate responses A key element of the workplace violence prevention program is the threat assessment team, or safety committee. (Whitley, G., Jacobson, G., Gawrys, M. 2007). The primary function of the team is to provide a thorough workplace security/hazard analysis and establish prevention strategies. An effective team will assess the organizations vulnerability to w orkplace violence, make recommendations for preventive actions, develop employee training programs in violence prevention, establish a plan for responding to acts of violence, and evaluate the overall workplace violence prevention program on a regular basis (Stanley, K. 2010). Violence in the healthcare workplace threatens the delivery of effective, quality care and violates individual rights to personal dignity and integrity. Assaults on nurses and other healthcare workers occur in all areas of practice and constitute a serious hazard. Current literature suggests that to ensure a safe and respectful workplace environment, mandatory protections must be provided such as zero-tolerance policies against violence in the workplace, as well as comprehensive prevention programs, reporting mechanisms and disciplinary policies. (Woodtli, M., Breslin, E. 2006). Under occupational health and safety laws, all health care facilities are required to have in place strategies to proactively, prevent and manage occupational violence. An occupational health and safety risk management framework, consistent with, occupational health and safety legislation, Work Safe guidelines and contemporary knowledge, will assist health care facilities, to achieve legislative compliance. (Nelson, H., Cox, D. 2004). Violence and Abuse Prevention Task Force members that A Workplace Violence Prevention Program is one step in the process of protecting nurses and other, healthcare workers from violence and abuse. Violence and Abuse Prevention Programs must be supportive, to workers and avoid blame and retaliation. Further recommends that violence aftercare. Plans identify a debriefing process that includes all workers impacted by a violent incident whether, or not they were personally involved in the incident. (Hughes, H. 2008).